Privacy Policy
Last Updated: September 2026 • spalocation.com
1. Introduction & Core Privacy Commitment
At Spa Location (spalocation.com), we respect the confidentiality and privacy of our website visitors, customers seeking wellness treatments, and affiliated spa business owners. This Privacy Policy details how we collect, process, protect, and route enquiry leads.
2. Non-Disclosure of Private Contact Information
Strict Privacy Rule: Spa business private contact details (such as direct owner mobile numbers, private WhatsApp numbers, and manager email addresses) are strictly stored in our secure backend routing database and are never displayed publicly on the website or exposed in public API endpoints. This protects spa businesses from automated scraping and spam.
3. Information We Collect from Customers
When you submit a "Send Enquiry" or "Request Callback" form on our platform, we collect:
- Customer Full Name
- Customer Contact Phone Number
- Customer Email Address (optional)
- Interested Spa Therapy or Service
- Preferred Date, Preferred Time slot, and Guest Count
- Special requests or notes
4. How We Use & Forward Your Lead Data
By submitting an enquiry on SpaLocation.com, you explicitly grant consent for your submitted contact information to be forwarded directly to the designated spa business you selected. The spa's management team uses this data solely to contact you via phone, SMS, or WhatsApp to confirm your appointment details.
We also notify our central concierge at spalocations@gmail.com to track lead delivery status and guarantee high service standards.
5. Anti-Spam & Security Measures
We employ cryptographic CSRF protection, server-side rate-limiting, honeypot traps, and encrypted database connections to secure all data transmissions. We never sell or lease customer contact lists to unauthorized third-party advertisers.
6. Contacting Us
If you have questions regarding our privacy practices or wish to request removal of your contact details, please contact us at:
Email: spalocations@gmail.com